How can we help?

If you receive this message, it means that you have just encountered a critical error while running the application.

In order to effectively overcome this problem, shut down Shadow and reset the Shadow application settings.

To do this:

1. Click Help → Shut down Shadow.
   
   
2. Click Settings.
   
   
3. At the bottom-left side of the launcher, click Reset settings.
   
   

Still have questions after reading this article?  Contact Support for assistance!