To change your email address in My Account:
- Click the Security tab, then under your email address, click Change email.
- Enter a new email address → verify your password → click Confirm.
- Copy and paste the validation code sent to your old email address into the field below, then click Continue.
- Copy and paste the validation code sent to your new email address, then click Continue.
Please contact Support if you've experienced one of the following:
- You haven't received an email to validate your changes
- You forgot your password and can't log in or confirm changes
- You no longer have access to the email address on file
To contact Support, submit a request. You may be required to provide a picture of your government-issued photo ID to identify yourself as the account owner. Your ID must match your name, date of birth, and the street address on file. A Support Hero will respond as soon as possible.