If you receive this message, it means that your Shadow machine is having a problem with one of the most critical services.
If the service is not able to function then you will not be able to connect, to avoid this scenario we recommend always turning off your Shadow at the end of each session.
Finally, to regain access to your Shadow machine you must contact Shadow support so that we can solve your problem as soon as possible!
Still have questions after reading this article? Contact us for assistance!