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đź“ť Last updated:

 

July 7, 2021

If the "enable the dual screen" feature doesn't work, launch your Shadow in "display safe mode" then quit your Shadow and relaunch it in normal mode. (The passage in display safe mode is used to clean your edid, which can be responsible for this error)

 

 

June 28, 2021

If you'd like to use a second screen or monitor with Shadow, we have great news: the Dual Screen feature is now included in the latest version of the official Shadow Launcher. To start using Dual Screen, follow the steps below.

 

Enable Dual Screen

The Dual Screen feature can be enabled from the Quick Menu on Windows, macOS, and Ubuntu devices.

 

For Windows, macOS, and Ubuntu

See instructions for Shadow Box V1 →

 

Step 1: Check the Quick Menu

While you're streaming Shadow, the Shadow Renderer will automatically detect if you have a second screen connected. To see if your second screen is detected:

  1. Open the Quick Menu. (Win+Alt+O or Cmd+Alt+O)
  2. Go to the Display tab.
    Display_Tab_Enable_Dual_Screen.png
  3. When the Shadow Renderer detects your second screen, the Enable Dual Screen button (2) will appear.
    Enable_Dual_Screen.png

Step 2: Click the Enable Dual Screen button

Click the Enable Dual Screen button and your second screen will connect after a few seconds.

 

đź“ť Note: To save your settings and have Shadow detect your second screen every time you start streaming, enable Dual Screen automatically. Otherwise, Shadow will only detect your second screen for this session and your settings will not be saved.

Step 3: Enable Dual-Screen automatically (optional)

If you want your second screen to automatically connect every time you start Shadow, click the Display tab, then check the box next to Enable Dual-Screen streaming automatically (3).

Enable_Dual_Screen_Automatically.png

 

For Shadow Box V1

To enable Dual Screen on your Shadow Box V1:

  1. Using a display port, plug your second screen into the Shadow Box.
  2. Plug the display port in to your second screen.
  3. Start your Shadow from the launcher.

Shadow will automatically detect your second screen.

 

⚠️ Warning: Due to hardware limitations, the Shadow Box can only support a maximum resolution of 1920 x 1080 when a second screen is connected. Your stream may be degraded on a 2K or 4K display.

 

Configure your display settings

If desired, you may change the way your display looks, from resolution to Windows Display settings.

 

Resolution settings

By default Shadow will always match your device's local resolution. If you'd like to configure your own resolution settings, choose your own resolution.

 

Option 1: Always match local resolution

If you'd like Shadow to automatically use your local resolution settings, open the Quick Menu → click the Display tab → enable Always match Shadow resolution with local Display (1).

Always_match.png

If you want to choose your own resolution, disable this setting.

 

Option 2: Choose your own resolution

To choose your own resolution, click Display settings (2). A pop-up window will appear letting you choose your resolution settings.

Display_settings.png

 

đź“ť Note: If you decide to choose your own resolution, you'll have to manually change the resolution via a pop-up window every time Shadow detects a new screen. 

Windows Display settings

Windows will automatically decide the order and position of your screens. If you'd like to change the order or position, right-click the Windows desktop directly on Shadow, then choose Display settings.

A new window will appear. In this window, you can change the order of your screens and their positions.

windows_screen_manage.PNG

 

Dual Screen limitations

Because this is a new feature, there are some limitations. You can find the most current limitations and known issues listed below. This list will be updated as we continue to make progress and changes.

List of limitations

Bitrate usage

While using Dual Screen, the bit rate used is divided by 2.

For example, if you set the bit rate to 50Mbps via the Launcher or the Quick Menu, the bitrate applied to each screen will be 25Mbps.

Decoding

Shadow's Dual Screen feature relies on your local computer for decoding. The additional decoding needed to use Dual Screen may be stressful for your local computer, especially, if your computer does not meet our minimum requirements.

If you experience lagging or freezing, change your resolution to 1920 x 1080, then, gradually increase the resolution setting until you find a high resolution that doesn't lag or freeze. Scaling does not affect the experience.

Ubuntu

Due to its popularity, the Dual Screen feature may not be as stable on the Ubuntu version compared to Windows and macOS.

We're currently developing new ways to address these issues, which will be available in 1 - 2 months.