This guide will provide the necessary steps for connecting a microphone
- All manipulations explained below must be done in order
- If you have just reset your Shadow, these steps must be applied again
Part 1 - Configurations (Shadow app not launched)
This first step is to disable all microphones on your local PC except the one you want to use on your Shadow.
At this point, don't start Shadow yet!
1.1 -On your local PC: Right click on the "volume" icon located on the bottom right of the taskbar and click Sound
1.2 - Then click on the "Recording" tab (which displays the list of microphones installed on your PC): activate only the microphone you wish to use.
Right click on the other microphones and choose "Disable". Make sure the microphone you want to use is still on.
1.3 Via the menu (in the Launcher) of the Beta app: Uncheck the USB distance (time setting)
Check the Microphone option "Experimental" before starting your Shadow.
This step is very important
1.4- Start Shadow normally. Once the service is launched, restart the stream: [CTRL] + [Windows] + [S] for example on Windows, or from the Control Panel program installed by default on the Windows Desktop of your Shadow PC.
Part 2: Audits
2.1 - On your Shadow: Check that the audio input is present on Shadow.
Right click on the sound icon in the Windows taskbar (usually bottom right) and click on "SOUND".
2.2- Then click on the "Recording" tab and check the presence of "External Microphone Headphone".
2.3 - Always on your Shadow: Check that the driver version of the audio input is correct.
Right click on the Windows logo and click on "Device Manager"
2.4- In the window that has just opened: Double-click on Audio, video and game controllers.
Double-click on Shadow Virtual Audio device .
CAUTION: If this device (Shadow Virtual Audio Device) does not appear, the only way to reinstall it is to perform a reset of your Shadow.
2.5- Go to the "Driver" tab and check the version of the driver that should be "220.127.116.11" .
2.6- On your local PC: Check that Windows allows applications to use the Micro on your local PC . To do this, right-click on the Windows logo and click Settings.
2.7- On your local PC: In the Windows settings, go to the Privacy section.
2.8 - Click on the Microphone tab and check that the applications are authorised to use the microphone.
2.9 - For Mac users (MacOs version "Mojave"), go to System and Security and Privacy Preferences and check that the Shadow application is checked. (on your MAC)
2.10 - On your Shadow: Check in the sound devices (right click on the sound icon on the task bar and then on "SOUND") on your Shadow that External microphone headphone is selected by default.
2.11 - On your local PC : In the logs of the Beta application (the file "shadow.log"), check that the "renderer" sends the audio-in to "OCapture". The logs are usually located on the following path: C:\Users\your username\.shadow
The path to the file "shadow.log" is also described in the picture below.
If the error "audio-in: recorder: failed to write to ring buffer, write: 480 vs 960" is present it means that it is good.
Under MAC open the Terminal, type the following: ( on your MAC )
- cd ".shadow"
Check the lines containing "audio device found" and make sure that it matches the name of the desired microphone.
Part 3 (optional): Force the configuration of the audio frequency
IMPORTANT: Only do these manipulations if you still have a problem with your microphone at this point.
You have to manually switch your microphone to 44000Hz then back to 48000Hz to force the change. Follow the steps below.
3.1- On your Shadow: In sound devices (right click on the sound icon on the taskbar and then on "SOUND")
Double click on External Microphone Headphone .
3.2- In the "Advanced statistics" tab of the window that has just opened:
- Select the sampling rate 44100 Hz and click Apply then OK (image below)
3.3- Right click on "External Microphone Headphone" and choose " Disable" (image below)
3.4- On the same window, right click again to reactivate the microphone
3.5- Return to the "Advanced Statistics" tab of the device of its External Microphone Headphone:
- Select the sampling rate 48000 Hz and press Apply then OK (picture 3.2 above)
3.6- Disable and reactivate the device (image 3.3).
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