Before subscribing to Shadow, you probably wanted to test your connection from a tool like Speedtest to see if it is sufficient to use the service.
However, Shadow has its own connection test called speedest.shadow.guru.
This one is accessible via this link: http://speedtest.shadow.guru/
This test is based on the servers of Shadow and will give you the speed as well as the stability of your line you use for your service much more precisely than a classic test.
At first, let's understand why and in which situation Shadow support will ask you to do it.
If you have problems on your Shadow such as latency, artifacts or a very low quality of streaming, then speed.shadow.guru will be very important in these cases, especially for our technical agents.
The purpose of this test is to "ping" (test the accessibility of) a random Shadow server to measure the stability of your line.
IMPORTANT: When you are asked for this test, it must always be done from a local pc. If you do it from Shadow, the result will be distorted (if you ping a Shadow server from a Shadow ....)
Also wait for the end of the test before sending the result to Support (for that, wait for the disappearance of the "Abort" button and the stabilisation of the curves that appear on the screen)
Now that we know why we're doing it, let's take a look at the difference between a basic Speedtest - done for example at http://www.speedtest.net - and a Speedtest done on http: //speedtest.shadow.guru /
A classic Speedtest will perform a test of your connection on a brief moment which is not very precise when you know that a connection can vary over several seconds.
The speed.shadow.guru makes it possible to see details that are missing from the other Speedtest available on internet. There are very precise tests like nperf but the advantage of using ours is to be able to "ping" a Shadow server directly.
This is what a speed.shadow.guru looks like:
- Your IP address
At the very top, under "Easy Speedtest" you will see your local IP address.
It will show that this speedtest was performed on a local machine and not on your Shadow.
- The curves determining your bandwidth in Mb/s
This first graph shows you these two flows and their evolution over time.
The blue curve represents your downstream
Download is the flow of internet data you receive on your line. It's what drives, among other things, the speed at which you surf the internet, watch movies in HD, streaming and download heavy files.
The yellow curve represents the upstream .
Upload is the flow of data you send from your line, over the internet. You use it for example, to send e-mails, share photos on social networks, keystrokes, mouse clicks.
- The curves that determine your ping and your Jitter in milliseconds (ms)
This second graph shows you your ping and your jitter.
The green curve represents your ping which evolves in real time.
Ping is the average time required to send a message that will arrive on the targeted computer server so that the server then receives it and sends it back in the opposite direction.
The red curve allows you to see your jitter in real time.
Jitter is the average of packet loss over a given time.
With this you can see in real time how many packets you lose on average during the test .
In any case, having both highs is a bad sign. A high jitter implies that a lot of data sent gets lost along the way, so that when the information arrives, it is missing vital elements. For example: If I press a key to move forward and then stop, the information to stop doesn't reach the server because it was lost and my character will continue to advance even after I stopped pressing the key.
A high ping will impact the time it takes for your Shadow to receive the information that's being sent. To reuse the example above, the character will take a while to stop moving even when we'd stopped pressing the key for some time before.
This kind of disruption on your line can strongly impact your Shadow experience which depends a lot on the stability of your connection.
Here is an example of a connection test in each case.
That's it, you now know everything about speedtest.shadow.guru !
All you have to do is press "Run speedtest" to know your connection precisely when the support agents need it!
Still have questions after reading this article? Contact us for assistance!