Welcome to #TeamShadow! We're excited you've decided to join the future of high-performance gaming. Once you've subscribed to Shadow, our servers will begin activating your Shadow computer. Activation may take a few hours, or in rare cases, a few days while we configure your Shadow and install Windows on your behalf.
What happens next?
You will receive a confirmation email when your Shadow is activated and ready to go. If you have not received a confirmation email and you are unable to log in after several hours, please check your email's spam folder or contact support.
Your subscription begins the moment your Shadow is activated. We will do our best to let customers know whether there are any activation delays in advance and reduce activation times in the future.
Continue to Step Two: Downloading Shadow on your Devices