Confirmation emails for the Shadow Ghost are sent to customers once your order is processed and shipped. Processing and shipping take approximately 1 - 2 business days from the time of purchase, and it may take up to 3 business days to receive a confirmation email. If you did not receive a confirmation email for your order in 3 business days, it's possible the email was misplaced in your email's spam or junk folders. For additional assistance locating your confirmation, contact a Support Hero.
Shipping time usually takes approximately 7 business days and may be shorter or longer depending on your location. Shadow Ghosts ordered within the United States are shipped using FedEx and USPS. Orders from France are shipped exclusively using Colissimo, and all other Europe orders ship with Chronopost.