To reset the password for your Shadow account, visit https://sso.shadow.tech/forgot and enter the email address registered to your Shadow. We'll send you an email containing a link to reset your password. You can also reset your password using the Shadow application or My Account.
Using the Shadow Application
Requires email authentication.
- Open the Shadow application on your device to access the login screen.
- Enter the email address for your Shadow account.
- Click Forgot password?.
- Check your inbox for a password reset email.
- Use the link in the email to change your password.
💡 Tip: Just subscribed to Shadow? Check your email to confirm Shadow has been activated.
Using My Account
Requires password confirmation.
- From your browser, log in to My Account.
- Click the Security tab.
- Under Password, click Modify.
- Enter your current password to authorize changes to your account.
- Enter your new password, then click Confirm.
Still have questions after reading this article? Contact us for assistance!