You can add storage to your Shadow using one of these two methods:
Order additional storage
Storage availability depends on your data center. You can order storage from your account page or visit the store if you're a new customer. Any additional storage will appear as a (D:) drive on your Shadow.
Shut down your Shadow prior to adding or removing storage. When removing storage, this will format and delete your entire (D:) drive.
📝 Note: Storage is available in limited quantities and its availability may vary based on your service area.
How much storage can I order from Shadow?
If storage is available, you can order up to 2TB of storage in increments of 256GB. Add as much storage as you'd like.
Can I add or remove storage later?
You can add or remove storage at any time. We will refund any unused time on your storage.
Where can I go for updates on additional storage?
Subscribe to our newsletter to receive updates or join the Shadow Discord community to follow our announcements here. We also have an additional storage (FAQ) if you have any other questions about this feature.
Cloud Storage and USB Drives
Shadow can support some hard drives and USB flash drives. Here are the minimum requirements to use these devices:
- Fast upload speeds, up to 40Mb/s in most cases
- Low latency, less than 30ms
- No packet loss
Why can't Shadow detect my USB storage device?
Test your connection to see if Shadow can support your USB drive and check the minimum requirements above.
To use USB drives, enable USB Peripherals. You can find this feature on the Shadow launcher in the Settings. For USB Peripherals to work, your device will need to support USB forwarding. For more information about USB Peripherals, see how to connect a USB device to Shadow.
How do I backup my data on Shadow?
You can use a hard drive or USB flash drive to back up your data. You can also use a cloud storage provider, such as Google Drive or OneDrive. See more about backing up your data. Likewise, you can also use this method to transfer files to your Shadow.
✨Have more questions regarding storage? These might help: